Cellucity Somerset Mall

<p>Initially, i was impressed with their quick response time of assisting with an iphone contract. Vodacom was once again useless in their efforts to assist and i thought i would give cellucity a go. This is now 2 weeks ago that i have received my phone, and it is still not on. This all for a simple sim swop. I cannot use the phone, nothing. I am constantly phoning, every time another agent promising to call me back, but nothing. I am wasing airtime and valuable time trying to follow up on a service that they should be providing? Surely it is not my responsibility to ask on a status of a sim swop? Does it really take two weeks? This is poor client service, i would have expected more.</p>