LM
Lynne M

1 reviews | Active since Oct 2011

17 Oct 2016, 18:57

Cellucity Benmore Consultant Misleading Business Practice

<p>On 2nd October 2016 I approached cellucity Benmore to enquire about an upgrade on my contract. I was shown their brochure advertising the Huawei P9 Lite on contract for R249 a month: 500mb data and R125 airtime a month. This would cost me less than my existing contract and I was getting double the data and R50 more airtime. When I signed, the consultant said I would get 5Gb of airtime once off but assured me that I would still get my 500mb per month. I duly signed the contract. 2 weeks ago I picked up the September brochure and was horrified to see that the contract I had signed was NOT what I was told, that the 5gb was once off and I would now have to buy data every month!! I was mislead as I was shown the August brochure on the 2nd of September!!! I'm *****ed! What a revolting thing to do to a person. I don't know what I can do as I think Vodacom should be made aware of this!!! I'm still waiting for the manager of the store to phone me since Friday!!!</p>

0
Replies (0)