Cellucity

I took out a payjoy phone. They gave me 1000 voucher towards my payment. When i want to use it. They say must make another payment before code can be used. Now this morning i get another voucher to say 1000 of your next smartphone. When i phone to redeem. They say its **** news. How can both vouchers come from same number. But one is 100% and one is ****. People becareful before taking payjoy from cellucity.