unfair treatment

You tend to treat people as if they do not pay for the service offered , how do you cancel my insurance policy for just two claims which I made this year , you required a pay an extra on my excess as my second claim was within a few months of the first claim which I did, now you are telling me you will not be able to insure my new phone due to claims that I have made previously.

The first claim was for repairs and thew seconds one was for the phone being ******, are you guys saying I broke my phone intentionally and gave it to the ***** who stole it .

your service is pathetic and horrible just like your partner in crime VODACOM , I spoke to a lady earlier today who advised me that I will need to insure my phone with another cellphone insurance company . H ow will I do that as they require a proof of purchase for them to insure my phone.