Poor Service

<p>Dear Sir/Madam </p> <p> </p> <p>Please help me, I have a Blackberry 9900 Bold which I insured with Cellsure since 2010 which I took through Vodacom my service provider, my phone started to give me problems I then took it to Vodacom Westgate for repairs end of May 2017.</p> <p> </p> <p>Vodacom outlet did book in my phone but when I received it back on then on the 20th of June I received an sms stating that I must collect my phone, unfortunately the phone was not okay it became worse.</p> <p> </p> <p> I contacted the insurance company and they can't help me and I never defaulted on payments. On the 29th of June 2017 when I phoned them the lady I spoke to was so rude and she just hung up the call and I'm stuck with this useless phone.</p> <p> </p> <p>Please help me you are my last hope </p> <p> </p> <p>Kind regards </p> <p> </p> <p> </p>