NO INTEGRITY NO VALUES

. After they have responded the sent me to a store and advised my claim was approved I went to Vodacom Kollonada last week Sunday to find that the insurance only operate Monday to Saturday . I was assisted by a lady called Dineo who also gave me incorrect information and said I can order the phone with the insurance online and it can be delivered to me . on Monday I called the insurance to do as I was advised only to find out that is incorrect information. Today I went to a store AGAIN and the consultant tried for more than 1hour to call the insurance division and the was no respond the guy tried more than 20 times to call them the hung up the phone or no answer. I even felt so bad for Siphiwe Mahlangu because it seems like he is the only competent consultant Vodacom has hired.I am so disgusted by Vodacom as a whole from the insurance division, I have never experience such *********** in my life they don't even know how much is the access amount the insure IVR says from 150 the store say 300 and the consultant at the insurance says 500. Today I was late at work but still no assisted I wasted my time, petrol and compromised my job for nothing.