Cellsure Ripping Clients Off

I had a claim for an iPad air and it was approved for R5000 which is already less than what the iPad was worth I have now chosen a Samsung Galaxy TAB A 9.7\ (With S Pen Grey) priced at R5243.00, I was told my excess is R450 numerous times by Cell sure now Norwood Vodacom tells me I have to pay in R2400.00.<br> <br> Can some please tell me what is going on as I calculate my payment as R450+R243=R693.<br> <br> NHC2622 - ***"