Cellsure is a Failure

<p>Got covered with cellsure in 2016 when i upgraded. Today i am submitting a claim and i am told besides the access j need to pay over 1K to update the account.... whose fault was it that my account wasnt updated... Cellsure says it is vodacoms fault and vodacom says its cellsure... was assited by Shirley and supervisor Nicole. Where does Cellsure think i will get the extra 3K from to get this sorted when it was not my fault that the systems failed to update..</p>