Cell C 4 Year complaint and still going on

<p>I am so unhappy with the service I've received from Cell C Call Center and Cell C Rustenburg waterfall Mall. I had a cellphone contract with Cell C about 4 years ago my Cellphone went in for repairs, and it is still at the waterfall mall, I never received it back. I spoke to Lenn they manager and to many other people. apparently my cellphone's battery and back cover got stolet at their shop, they would have replaced my cell phone, and until today I have not received any feedback from them. take note that the phone was still under warrenty when it went in for repairs, and I still had to pay of a year and 2 months on my contract, I used my Sim Card in another phone. so I basically paid of a contract without having the cellphone. the phone is still with them. in the meanwhile I took out three other contracts with Cell C, one of which I cancelled the contract due to bad service, and went over to Vodacom, I have to other running contracts with Cell C. Yesterday I phoned the call center to get some feedback regarding a migration query I had on the 26th of June 2017, and the Call Center lady was so rude to me, I evern started swearing over the phone, she pushed me behond the level where I just could not control my tone of voice anymore. usually I am very cool and calm, but I had no control yesterday. she asked me questions like: what was the exact amount that we debited off your account this mont? how the hell should I know if I have never ever received 1 single statement from them. I told her that it was roughly R 1200.00 and she said I should phone back when I have the correct answer. really?</p> <p> </p> <p>I will never ever take out or suggest anyone to take out any contract with Cell C ever. they have the worse service ever. as I said I have a phone in for repairs for 4 + years now. how is that for service? my other 2 contracts will end in July 2018, I will make sure to never ever take out anything from cell c ever again. they are the worse cellphone provider ever.</p> <p>4 years and still going.....</p> <p>and Please get bettter questions to ask when you do your confirmations telephonically.</p>