AT
Andisiwe T
1 reviews | Active since Jun 2015
30 Jun 2015, 16:48
AGENT SLAMS THE PHONE IN MY FACE...TWICE!!!
I called the Cellsure call centre from Vodacom Tygervalley to follow up on a claim that was lodged with Cellsure in April 2015 and was attended to by a Lennox Mojele.<br> When asking what the delay was that caused the claim to take so long to process he refused to respond to my query but instead insisted with cheek that I wait until he's \processed the claim". On my requesting further detail on the outcome of the claim he slammed the phone in my ear. I called in again in the hope of getting through to a different agent who can assist but unfortunately got through to Lennox again"
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