TK
Theo K

1 reviews | Active since Jul 2019

22 Jul 2019, 15:55

Cell****a - Bogus Company and Empmoyees

These people are time wasters, *****, misrepresent themselves and subsequently block messges on Facebook after you complain.

I was officially approved last week. Seeing as I complained, the person in charge of their Facebook account declined my application and then proceeded to block me.

Their number also rings with not a single person answering the phone

See my emails below.

Stay away from these people.

Hi,

On Friday I was informed via email that my application was approved!

Today I had a few complaints and then sent another message to your Facebook messenger (who informed me this morning that a consultant would contact me to finalise the contract).

After I sent another request, I was subsequently advised that the application as rejected all of a sudden? After it was officially approved on Friday?

I can only assume that this was purposefully done as a result of my complaints. The person responsible for the message also immediately BLOCKED me.

Rest assured that I will now write reviews on every platform I can source online, along with the screenshots of all the communication.

Regards,

Theo Kruger

---------- Forwarded message --------- From: Theo Burger Kruger<***> Date: Mon, 22 Jul 2019, 15:27 Subject: Fwd: Cellphone Contract Application Please Contact me Urgently 3rd Email To: <sales@cell****a.co.za>, <docs@cell****a.co.za>, <snenhlala@cell****a.co.za>

Good Day,

Please refer to emails below.

I was promised that a consultant would contact me by close of business today to finalise my contract (which has already been approved).

It is now almost 15:30, and I have STILL not had any contact from Cell****a regarding my contract or numerous contact attempts. Your landline is also still not reachable or answered.

Please could I humbly ask that this matter be resolved as soon as possible, and that the promise to contact me today is adhered to?

Attached also please find the email that was sent to me regarding contract approval as Jpeg file.

Kind regards

Theo KRUGER ***

---------- Forwarded message --------- From: Theo Burger Kruger<***> Date: Mon, 22 Jul 2019, 09:58 Subject: Fwd: Cellphone Contract Application Please Contact me Urgently To: <sales@cell****a.co.za>, <docs@cell****a.co.za>

Hello

I spoke to your receptionist who would not put me through to any sales consultant!!! I am still waiting for a consultant to contact me... This has been since Friday morning.

I left my contact details with the lady and asked that a consultant call me back.

Is this company Legit or should I call the ombudsman for false representation?

I ask that a consultant call me back URGENTLY as soon as possible.

Regards

Theo Kruger ***

Ps! This is my 3rd request for contact to be made.

Get BlueMail for Android On 17 Jul 2019, at 13:35, Customer Support <***> wrote:

Cell****a Cellular: Theo Kruger, You have been provisionally approved for our cellphone contract deal. Please send ID copy and most recent payslip to docs@cell****a.co.za so we can finalize your application.

Cell****a Cellular

THE COLOSSEUM, FIRST FLOOR, Century City, Cape Town, ***1043

https://g.co/kgs/P5CNpw Theo B Kruger Mobile *** ***

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