Bad Service , don't scribe to Cell C : Ongoing Cell Phone Repair KWSHE70237 *** since 30/09/2016

<p>My Sony M2 ( IMEi ********** ********** 0) is just over a year old and was already 3 times in for repairs due to the O ring sealing the charging port that seal and now its not working again the sealing port is now opening by its self after closing, what is the purpose of a water resistant phone if its not sealing properly and is in for repairs constantly .</p> <p>Their is also no sound when phoning or normal use and the person on the other side cant hear you. </p> <p> </p> <p>Their Reply on 31/01/2017</p> <p> </p> <p>Hi Duval,</p> <p> </p> <p>Thanks for the below response.</p> <p> </p> <p>May I ask that you book the handset again for repairs.</p> <p> </p> <p>I will motivate for your handset to be exchanged and the repair to be prioritized however the repair quote will still be charged because your handset is out of warranty I have also requested for management to give you a discount on the repair quote and I will be able to confirm the discount once the handset has been assessed.</p> <p> </p> <p>Regards,</p> <p>Ayanda</p> <p> </p> <p>and again on 09/02/2017</p> <p> </p> <p>Good day</p> <p> </p> <p>Mr. Duval Mouton please note that we can only motivate for a discount as stated below but for the device to be fixed at no cost, we cannot do that.</p> <p> </p> <p>Regards</p> <p>Moses Mo***eng</p> <p> </p> <p><br /> <br /> <br />Moses Mo***eng<br /> Social Media Consultant<br /> Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch<br /> Johannesburg</p> <p> </p>