Terrible Service and extremely disappointing
<p>From my last complaint about/to cell c i have been contacted by the Cell c customer care team to try and resolve the problems that i have been having with them.. </p> <p>The Gentlemen was no different from the first consultant. As i mentioned before they give the same repetitive answer that does not tackle the problem.. </p> <p>He did however inform me that i need to do a sim swap that cell c will not charge for.. as a new LTE simcard will improve the signal.. now i have been a customer will Cell c for a very long time and not once was i notified to get a new simcard for improved signal.. and what happens to the costs incurred for dropped calls.. or calls that are still livebut nobody is on the other side ? i know vodacom experiences these same problems.. but i also knw that they reimburse their clients for the dropped calls.. </p> <p> </p> <p>i would really appreciate it if Cell c can release me from this contract at no charge and save me from the frustration i experience on constantly.. </p> <p> </p> <p>i have lost faith in their service.. and honestly feel hard done by </p> <p> </p> <p>someone from Cell C management please contact me </p>