Terrible Coverage. Terrible Service. Terrible Network Provider

Terrible service. Terrible coverage. Deceptive communications regarding contracts.

It's funny that when they want to call you to upgrade your contract it suffices that you are the contact person on the profile. But when you want to cancel then the owner of the contract is the only person that can be spoken to.

I went to the physical store with my mother in order to change ownership. Did the paper work. Only to learn months later that change was never done.

Now I have to hassle my parent who lives far from me, to call their cancelations department. Ofcourse then there's the 30 day notice for contract termination. Which means I will be charged twice.

Now all this would be easier to stomach if it wasn't for the fact that the network coverage where I live is abysmal since the migration and use of other carriers towers. I have called that technical support number endless times and still have coverage so bad that simple whatsapp messages struggle to get through.

Really Cell C?

Do better.