MW
MICHELLE W

1 reviews | Active since Jul 2013

23 Aug 2016, 11:17

Data Bought And Never Received - No Help from Customer Services

<p>I bought 1GB data on 14 July 2016 on the Cell C webpage, and have evidence of R149 coming off my account on 16 July 2016. To date the 1GB has not gone onto the phone. I phoned on on 28 July 2016, and e-mailed evidence of proof of payment to customer services and they said I would hear from them in 24-48 hours. Nothing. I phoned on 5 August to follow up and they said the case had been closed but they would open another for me. They said I would hear from them in 24-48 hours. Nothing. I phoned yet again on 17 August to which I was told the case was logged on 16 August and I would hear from them within 24-48 hours. Again - NOTHING...!!!! I will NEVER buy data from Cell C again.</p>

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