lE
lue E
1 reviews | Active since Dec 2015
29 Aug 2022, 08:42
ZERO SERVICE FOR BLACKLISTING PHONE
I have been trying to blacklist a ****** phone since 14 August. To date i havent received an ITC number regardless of me following up on a daily basis. I have been told the same story by each agent I deal with " it takes 24-48 Hours" or "ITC number will be received by COB". To date I havent received anything.
Friday 26/08 I was advised a supervisor/manager will call me but again to no avail.
I obviously require this information to report this to a police station and to also claim from insurance (also Cell C). At complete witts end!!
worst service I have experienced from Cell C since being a contract holder with them for 5+ Years
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
29 Aug 2022, 09:20Dear Lue,
Thank you for reaching out to Cell C.
We have received your review regarding your blacklisting request.
We apologize for the service you have experienced. We have sent you an email with the blacklisting form attached. Please complete the form and send it back to the same email address so we can assist.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your blacklisting request.
We apologize for the service you have experienced. We have sent you an email with the blacklisting form attached. Please complete the form and send it back to the same email address so we can assist.
^NZ
Cell C's reply29 Aug 2022, 09:20
Official
Dear Lue,
Thank you for reaching out to Cell C.
We have received your review regarding your blacklisting request.
We apologize for the service you have experienced. We have sent you an email with the blacklisting form attached. Please complete the form and send it back to the same email address so we can assist.
^NZ
Thank you for reaching out to Cell C.
We have received your review regarding your blacklisting request.
We apologize for the service you have experienced. We have sent you an email with the blacklisting form attached. Please complete the form and send it back to the same email address so we can assist.
^NZ