GW
George W
1 reviews | Active since Feb 2012
20 Dec 2022, 13:47
Zero service
I went to the Cellc shop at East Rand Mall to get a sim card. They had no stock and didn't know when they would get any. I then went to Jet and got a CellC sim. Went back to the CellC shop so that they could do the Sim Swop. They refused saying that they can only do it if they sold the sim card. It is a CellC sim, why can't they assist? It's their product!! Extremely unimpressed.
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
20 Dec 2022, 14:23Dear George White ,
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please message us the Cell C number in question + the new unrica registered serial number so that we can assist with your sim swap request.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please message us the Cell C number in question + the new unrica registered serial number so that we can assist with your sim swap request.
Regards
^TM
Cell C's reply20 Dec 2022, 14:23
Official
Dear George White ,
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please message us the Cell C number in question + the new unrica registered serial number so that we can assist with your sim swap request.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
Please message us the Cell C number in question + the new unrica registered serial number so that we can assist with your sim swap request.
Regards
^TM
GW
George W's updateReviewer Update
20 Dec 2022, 15:32CellC,thank you for your most welcome reply. The information you requested is as follows:
Current number ***
New Sim Rica Serial No.
***
Puk: ***4
Bar code: ***
Current number ***
New Sim Rica Serial No.
***
Puk: ***4
Bar code: ***
GW
George W's update20 Dec 2022, 15:32
Reviewer Update
CellC,thank you for your most welcome reply. The information you requested is as follows:
Current number ***
New Sim Rica Serial No.
***
Puk: ***4
Bar code: ***
Current number ***
New Sim Rica Serial No.
***
Puk: ***4
Bar code: ***
GW
George W's updateReviewer Update
20 Dec 2022, 15:34Sorry the numbers are blanked out. Kindly provide me with an email address and I will send it to you.
GW
George W's update20 Dec 2022, 15:34
Reviewer Update
Sorry the numbers are blanked out. Kindly provide me with an email address and I will send it to you.
Cell C's replyOfficial
20 Dec 2022, 15:42Kindly be advised that we have received the information request and the numbers are reflecting.
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
Cell C's reply20 Dec 2022, 15:42
Official
Kindly be advised that we have received the information request and the numbers are reflecting.
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
Cell C's replyOfficial
20 Dec 2022, 15:44Please provide us with your contact number where we can get hold of you on to further assist.
Regards
^TM
Regards
^TM
Cell C's reply20 Dec 2022, 15:44
Official
Please provide us with your contact number where we can get hold of you on to further assist.
Regards
^TM
Regards
^TM
GW
George W's updateReviewer Update
27 Dec 2022, 10:54***
This is my main number to contact me on. I would appreciate it if you could please get my SIM swop expedited as soon as possible.
Thank you.
This is my main number to contact me on. I would appreciate it if you could please get my SIM swop expedited as soon as possible.
Thank you.
GW
George W's update27 Dec 2022, 10:54
Reviewer Update
***
This is my main number to contact me on. I would appreciate it if you could please get my SIM swop expedited as soon as possible.
Thank you.
This is my main number to contact me on. I would appreciate it if you could please get my SIM swop expedited as soon as possible.
Thank you.
GW
George W's updateReviewer Update
27 Dec 2022, 10:55I have 2 cell phones of which CellC is my other phone.
GW
George W's update27 Dec 2022, 10:55
Reviewer Update
I have 2 cell phones of which CellC is my other phone.
Cell C's replyOfficial
27 Dec 2022, 18:32Thank you, our team will be in touch.
^MN
^MN
Cell C's reply27 Dec 2022, 18:32
Official
Thank you, our team will be in touch.
^MN
^MN