Zero level of service

I am really disgusted by you company and its lack of service .

I am on vodacom and discovered my phone S7 would not work, when i contacted vodacom they came back to me on the same day (this is called service) and said my phone is blacklisted by cellc - ITC number: ********** 2.

I have been emailing CellC customer service everyday for almost 2 weeks now pleading to please unblacklist my phone, i sent my receipt from where i purchased the phone, imei number on the box as well as on the phone and a police affidavit .

Do you think anyone has done anything , not a chance .

In the mean time Im losing business as i have not got my phone to work.