ZERO FOLLOW UP
<p>after writing to hello peter i got zero follow up, then i decided to go back to the brach where i got my router contract from. still i dont get a straight answer to what is happening. all i want to know is why cell c is misleading people and not training their stuff to explain everything to us before we could sign it. more money has been debited from my account. all i want is just to tell me no ma'am we not going to refund you that money so i can terminate my contract. the personnel in your cell c shop in Edgars Johannesburg CBD his service is so uncalled for!! worst ever! Vusinkosi! He doesnt explain a thing to me, i will just sit there and he will go make a call far away from me. what is that?</p>
Thank you for posting to us.
As per your previous complaint one of our consultants could not get hold of you on your contact number. However an email was sent requesting for a convenient time to contact you, the consultant has not received any response from you.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
As per your previous complaint one of our consultants could not get hold of you on your contact number. However an email was sent requesting for a convenient time to contact you, the consultant has not received any response from you.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
