ZB
Zibele B
1 reviews | Active since Jul 2010
14 Aug 2015, 09:58
ZERO CUSTOMER CARE FORM CELL C
EVEN AFTER LODGING A COMPLAINT ON HELLOPETER AGAINST CELLC LAST WEEK , STILL NO RESPONSE FROM THEM. THAT WAS AFTER I HAVE LODGED SEVERAL COMPLAINTS ON 084140 AND WHAT IS SUPPOSED TO BE CUSTOMER CARE EMAIL . A LADY EMAILED ME AND TOLD ME THEY CAN REACH ME WHEN IS THE RIGHT TIME TO CALL AND I TOLD HER ALL DAY FROM THE DAY TILL TUESDAY AS I WAS GONNA BE HOME, BUT NEVER BOTHERED TO COME BACK TO ME. I WILL NOT BE PAYING THE ACCOUNT AND IM FURIOUS AS IT WILL AFFECT MY CREDIT RECORD. ITS DISGUSTING HOW CELL TREAT THEIR CUSTOMERS
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Replies (1)Cell C's replyOfficial
14 Aug 2015, 10:06Hello zbun,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Aug 2015, 10:06
Official
Hello zbun,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
