GB
Gary B

1 reviews | Active since Nov 2017

28 Oct 2020, 08:14

Zero Assistance.

Immensely disappointed in the service received over the last couple of months, Cell C used to be impeccable with there clientele service. Of late you cannot reach a consultant regardless of many times you call in or email, when and if you eventually sustain contact theres seems to be mass confusion and zero assistance.I’ve been a client of there’s for 5 years plus and never experienced such poor feedback and service. My contract expires soon and I am going to change my service provider at the first available chance. CellC your service as a provider has dropped.

0
Replies (2)
Cell C
Cell C's reply28 Oct 2020, 08:34
Official
Hi Gary 

We would like to sincerely apologise for the level of service rendered to you. 

Please send us a brief description of your query and we will get our team to assist you urgently. 

^MM

Best regards,

Cell C
Cell C's reply28 Oct 2020, 14:22
Official
 Hi Gary 

We have been unable to reach you. Please reply privately and provide us with your alternative number of contact or advise of a suitable time. 

^MM

Best regards,