Zero Accountability!!!! Overall lack of communication and timely delivery

I am absolutely fed up with cell c. It’s been over 2 years since I have been paying for their services, and still, nothing has been delivered. Their lack of professionalism and communication is an embarrassment. Each time, I’ve been given new excuses – none of hold any water. I have been in a data contract for 2 years and the router device was not delivered. With numerous attempts to rectify the issue I eventually request the refund on the device. I have been more than patient, but such level of unprofessionalism is beyond acceptable.

It's one of things to delay, but the lack of communication and blatant disregard for commitment is just disrespectful. At this point, I don’t care for more excuses, I just want my money back. I should not have to chase down a service (numerous cases logged and even going to your head office) that’s been paid for, and I certainly shouldn’t have to deal with the constant runaround.

If you can’t deliver on your promises (Contractual Obligation), don’t take people’s money! I won’t be recommending Cell C to anyone, and I suggest others avoid Cell C at all costs.