NC
Nomaswazi C

1 reviews | Active since Jan 2020

26 Nov 2021, 09:05

Your service sucks

Cell c,call centre service is **** ... I have a new contract with cell c,since they started debits the amount is not as per our agreement, this is the 3rd month now when i call them i get different stories as to why the amount is high

Im told that i have an extra benefit which i did not apply for end of October i asked them to cancel all those extra charges to my suprise this month the debit order is higher than the last 2months,the calls r recorded but there do not get back to dem to understand who was wrong,every month every consultant and their team leader have a different story 💔 if i knew i would have not taken this **** service provider who hides info from their customers. If i cud i wud cancel this contract

0
Replies (1)
Cell C
Cell C's reply26 Nov 2021, 09:43
Official
Hi Nomaswazi Cindi 

Thank you for contacting Cell C. 

We have received your query regarding the usage and billing in relation to it. 

Our team will be in touch to assist. 

Regards
^MP