your agents need urgent training

<p>what kind if people do you employ that's unable to answer very basic questions, I mean they basically have all the info in front of them. I can't believe that I have been waiting since the 11-10-16 for the ph to be delivered. I can't understand how more than 7 agents all gave wrong info..and when you ask to speak to a senior they make like they are short circuiting. All this advertising and yet yor staff is rendering that useless..will I ever get the right answer...before I end this I can't belief that its part of your big process for your staff to lie about stuff..*********</p>