You will get better response from a rock than from Cell C

<p>I have a data contract with Cell C, I recieved a message on my router stating that my bill for the month is R1268 and it usually is R698. I phone Cell c asking them why my bill is so high? The told me i went over my limit, I do not agree with this, As of 19 november i was overseas for a whole month, When i returned i found my router to be faulty, I send it in for repairs and waited a few days to get it back. I used data from about 24 December to 31 December, How can i finish 50Gb day data and 50Gb Night data in this period and how can i go over my limit? I then phone again and they told me they would do a data check and come back to me after 2 working days, In the meantime I phoned a few times to follow up and they told me please phone today at 11 to get an answer, when i phoned they told me its still in que and they havnt started ( This after them telling me 2 days- 2 days has already passed). The second problem was i recieved data on january 1 again, On January 9 there was 8Gb left , how is this possibe? I do not use internet thats much, Please look at my data usage for the last year and you can see around the 29th or 30th of every month i still have a lot of data left, I then switched off wifi to my router the following morning i switched the router on and saw I only had 1.9GB left and i have not even used data. I then again phone them and opened a case and again they tld me 2 working days, I then phoned again today to speak to a manager , I waited almost 20 minutes to speak to the manager, when he answered he pretended not to hear me and dropped the phone, I then again phone to speak to him again they then told me i reached Durban and they manager I phoned is in Johannesburg they can not transfer me.They then told me they will send an email to him to phone me back wich he never did. I made the biggest mistake in my life chooseing Cell C. Im going to ask the papers to place the story, Im also going to share this on social media. Im also thinking of putting a banner on my car saying stay away from Cell C.</p> <p> </p> <p>Regards</p> <p>Daniel</p>