1 reviews | Active since Oct 2016
you shall C for yourselves how you will be ****** and cheated!
<p>A sales representative contact me about a year ago to enquire about an update and sold me a new blackberry leap with 100 minutes, and that my contract will be even less than my previous blackberry contract. So imagine my surprise when a month later I tried to go onto what's app and the Internet and was denied due to insufficient data, although the sales rep told mey contract will stay the same and as a blackberry user you get 1 gig fair usage data. When I phoned the call centre I was told this only apply to my previous contract which is strange as they send me a sms every month stating, you have been loaded with 1 gig fair usage data. I then had to purchase additional data every month from them in order for me to use what's app and Internet, now I have received a notification that my handset will now longer function with what's app. In the first email to them 07/09/16 I asked how will or can they assist me as I am a loyal customer for the past 20 years but all I received from them was total indifference and arrogance ,they are definitely not willing or capable to help. Up until now they couldn't even send me a value to get out of this useless contract, they are willing to thousands of rands to change to their network but don't care for their existing customers at all</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Moses could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
The service consultant, phoned me but could not assist at all, he did however offered the usual pathetic useless Cell C lame excuses.
The service consultant, phoned me but could not assist at all, he did however offered the usual pathetic useless Cell C lame excuses.
