RR
RR R

1 reviews | Active since May 2009

01 Mar 2019, 20:31

You scandalous ******* are taking us for a ride.

After logging numerous signal issues with your technical department and call centre almost everyday (for the last 2 weeks), I was told that I needed a sim swap. Which I did yesterday, but nothing's changed. It seems this was just a false solution designed to put more money in your pocket.

I was promised that due to the loss of connectivity my unused data would rol***** to the next month (which is now enforceable by law). This didn't happen iether and I've lost over 70GB of data.

To add insult to injury I see that you've debuted my account almost double my monthly subscription, despite the fact that I brought this decrepancy to your attention 10 days ago.

So now, I have a fortune coming off my bank account (which doesn't belong to you), no signal and I'm left wondering how much data I will be flushing down the toilet this month. It's definitely time to make a change over to Vodacom. Please cancel my two contracts!

0
Replies (1)
Cell C
Cell C's reply02 Mar 2019, 07:00
Official
Good morning Rani 

We have referred this matter to one of our team members for assistance.

Do expect communication.

Regards 
Cell C | PN