TM
Tshepang M

1 reviews | Active since Feb 2018

02 Oct 2020, 07:26

YOU RIPPING ME OFF

Someone from sales department at cell c to offer a 10Gig data Sim together with a ZTE pocket router as a thank you from cell c for being a loyal customer for years for the amount of R149. The first month they debited almost R300 n I didn't have a problem with that because I thought it included a prorated amount of when I got the sim. Now my problem is that cell c is debiting almost R300 every month instead of the R149 they offered to me. I am so disappointed with cell c, I have been with them for years and I never had a problem with them until now. I want the contract to be canceled with immediate effect because they are *****ing from my acc by debiting almost triple the amount they suppose to debit. I have have been calling regarding this and the call center people would take me from to pillar to post without any help. I want a manager from sales department to listen to the call of the day the data contract was offered to me and come back to me ASAP. SOOOOOOO DISAPPOINTED BY CELL C

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Replies (1)
Cell C
Cell C's reply02 Oct 2020, 08:02
Official
Good day Tshepang 

Thank you for bringing this to our attention. |

We have referred your query to our team. 

Do expect further communication.

^YM



Best regards,