You owe us for cancelling your account...wait what?

<p>So I go to cell c to pay my account they tell me 8400 activates my line, I pay it..line still not active after 24 hours I go in and ask what's up...they tell me the line is cancelled..ok so what did I pay R8400 for? You said this would re activtae my line? Oh no..that was payment for your device your account is now closed but the good news is you owe nothing...</p> <p>But..you don't have a contract anymore thanks to our legal who cancelled it and we will change your sim so you keep your number but you are now pay as you go tadam...</p> <p> </p> <p>Great...complain on hellopeter...get a call..here is R100 for your troubles for your new prepaid number gratz!</p> <p> </p> <p>Cool so no more contract, out of pocket 8400 **** too about payment of said 8400 but atleast I get to keep my number..</p> <p> </p> <p>Receive a call saying I owe R7300 huh wait? You said the R8400 was to activate my line, then you said the 8400 was to pay my device and close my account...now you say I owe another 7300? Huh?</p> <p> </p> <p>Oh yes that is your cancellation charge....uhm when I asked why my line wasn;t activated and contract cancelled I was told the 8400 was my cancellation/payment for device charge???? So what the what?</p> <p> </p> <p>Oh no we charged you R7300 cancellation fee says the polite customer service lady Nomali – Ref: ********** ********** 82</p> <p> </p> <p>Oh ok so you **** to me twice about the R8400 and you closed my account without me asking for it to be closed after I paid it upto date making lose my contract and now you charge me for the decision you made?</p> <p> </p> <p>Cool - Cell C bunch of ***** do not believe a word they say.</p>