You lost a fan

Item: Cell C
Rating: 2
Author: Burda B

Sim swap done incorrectly, twice. Team leader, Gift, was very helpful but team leaders, Tota & Zincle, don't phone back as they said they would.

Still not resolved.

Helpful (0)

Replies (4)

Cell C's replyOfficial

03 Aug 2021, 21:00

Good day Burda

Apologies for the unpleasant service experienced.

Please provide us with the RICA serial number of the new SIM card.

^SM

Best regards,

Cell C's reply03 Aug 2021, 21:00

Official

Good day Burda

Apologies for the unpleasant service experienced.

Please provide us with the RICA serial number of the new SIM card.

^SM

Best regards,

Burda B's updateReviewer Update

03 Aug 2021, 22:13

I don't by another new Sim. I don't want to by a third sim and just get the same result. IT will have to do there magic.

Burda B's update03 Aug 2021, 22:13

Reviewer Update

I don't by another new Sim. I don't want to by a third sim and just get the same result. IT will have to do there magic.

Cell C's replyOfficial

04 Aug 2021, 08:05

Hi Burda

We understand your frustration, however, we are going to need you to provide us the the Rica Serial Number of a new sim card.

^MP

Best regards,

Cell C's reply04 Aug 2021, 08:05

Official

Hi Burda

We understand your frustration, however, we are going to need you to provide us the the Rica Serial Number of a new sim card.

^MP

Best regards,

Burda B's updateReviewer Update

04 Aug 2021, 13:22

***
As requested

Burda B's update04 Aug 2021, 13:22

Reviewer Update

***
As requested