You **** to me

after complaining about being charged for something I didn't know anything about, they explained to me what the charge for.<br> <br> The person assisting me explained to me that I should have Itemised billing, I asked how come I don't have it on my other lines, she told me that she has fixed it and that I will have it on all my numbers from now.<br> I looked at my accounts and I still don't have Itemised billing. why did she lie to me, does your call agents get commission for lying to clients?<br> <br> getting ****ed off with your bad service, Im about to take my 5 lines to a more reliable service provider.