1 reviews | Active since Feb 2012
YOU DRIVE ME COMPLETELY MAD!!!
<p>I HAVE HAD PROBLEMS FOR MONTHS NOW. NOT BEING ATTENDED TO. ONE EMPTY PROBLEM AFTER THE OTHER.</p> <p>FIRST PROBLEM NOT BEING ABLE TO MAKE CALL WHEN I HAVE AIRTIME BECAUSE I GET AN ERROR THAT I DO NOT HAVE AIRTIME. I HAVE DONE THE CODE, SWITCH OFF MOBILE DATA, RESTART PHONE. THAT IS NOT THE PROBLEM, MUST BE ON YOUR SIDE. 2 MANAGERS PROMISED TO FOLLOW UP PERSONALLY AND PROVIDE FEEDBACK. STILL WAITING. LATEST TICKET ********** 127.</p> <p>SECOND PROBLEM. YOU TAKE AIRTIME FOR DATA TRANSACTIONS WHEN I STILL HAVE DATA BUNDLE AVAILABLE. LATEST TICKET ********** 321 NOT ATTENDED TO.</p> <p>WILL THIS BE SORTED? I AM READY TO RATHER SPEND MY MONEY AT VODACOM, EVEN THOUGH I HAVE BEEN A LOYAL CELL C CUSTOMER FOR 12 YEARS ALREADY. DO NOT THINK YOU DESERVE MY LOYALTY.</p>
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
well, thank you for the contact and the persisting problem. awesome that you still have not attended and i still did not get fgeedback after our conversation. it has happened again and again. i have been advised by one of your consultants to rather move to Vodacom. wow.
well, thank you for the contact and the persisting problem. awesome that you still have not attended and i still did not get fgeedback after our conversation. it has happened again and again. i have been advised by one of your consultants to rather move to Vodacom. wow.