you do have some great employees.

Item: Cell C
Rating: 1
Author: theunis B

<p>I would like to complement you on the pathetic customer service I have just received.since when can I not get a reference number for a call and if asked to speak to a superviser you get placed on hold for a long time and then just get disconected. PROBLEM SOLVED,RIGHT!?</p>

Helpful (0)

Replies (2)

Cell C's replyOfficial

08 Oct 2016, 07:22

Thank you for bringing this matter to our attention.

This is not the norm or standard of service we want for our customers. Sincere apologies for the unsatisfactory service.

We will ensure that this kind of behaviour is rectified. One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C's reply08 Oct 2016, 07:22

Official

Thank you for bringing this matter to our attention.

This is not the norm or standard of service we want for our customers. Sincere apologies for the unsatisfactory service.

We will ensure that this kind of behaviour is rectified. One of our team members will contact you and assist.

Regards

Cell C | PN

Cell C's replyOfficial

11 Oct 2016, 15:28

Moses confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN

Cell C's reply11 Oct 2016, 15:28

Official

Moses confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN