Yet more *****...

On Sunday at 05h00 I attempted to buy two bundles, a 100Mb daily bundle and a 1GB nighttime bundle. I purchased the 100Mb but when I tried to purchase the 1GB the *147# service informed me it was still busy with the previous transaction. I diligently every 5 minutes tried again but received the same result till 06h15 when the transaction went through. The data was however only loaded at 06h55 making it impossible for me to use it in 5 min. I contacted customer service explained everything and was told there was a delay on the system and that she would have my data credited through the relevant dept. When I followed up on Tuesday (nothing happening) I was told that the query was closed on the basis of the client having been advised that he only purchased the 1GB bundle and as such it was client's negligence - this was clearly a lie in order to have the query closed and when I asked for this to be investigated the second operator refused to do so... No wonder Cell C is so hated. It's just ***** and lies everywhere.