Yet again - Unauthorised Debit

As per my previous reports (January 2015/March 2015) not including the countless emails sent directly to Cell C so called Customer Service<br> I don't know how many emails I have written since my last complaint, complying with what was required and I still do not have resolution - now the R100 unknown debit order has been increased to R110.<br> I have been told in my communication that my account has been handed over as it is in arrears. I currently have a prepaid cell phone - sadly on Cell C (in hindsight I would have gone with someone else). I have not had a contract with Cell C for easily two years, if not longer.<br> I have also been told that it has been handed over to the F R A U D department and I will be contacted within two days .... that was more like 2 months ago.<br> I was contacted after the report in March, lots of promises were made, but nothing was done SUPRISE SUPRISE!!! Today R110 has gone off my account AGAIN!!!<br> I am unsure what to keep doing to get this issue resolved. But I am really loosing it here - this amount to money that as a single mother I don't budget on. Cell C ... PLEASE RESOLVE THIS ISSUE .... don't just call to placate and then DO NOTHING!!!!!