cG
chantell G
1 reviews | Active since Feb 2015
03 Aug 2022, 08:55
YET AGAIN!!!! Incompetancy yet again, failed refund AGAIN!!!
YET AGAIN, YET AGAIN, a bunch of incompetant people have yet again, stuffed up a refund from my Fibre-To-The-Home acc to my bank account. Twice have they made the #$%@# refund to my fibre account, and not my bank account. What the hell can't they understand. This issue has been going on for more than a month now
Not even a bunch of managers can sort this out. What must I do, contact the CEO? I'm totally lost for words at how utterly bad their service are
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
03 Aug 2022, 10:11Good day Chantell
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter. We will revert to you.
^NT
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter. We will revert to you.
^NT
Best regards,
Cell C's reply03 Aug 2022, 10:11
Official
Good day Chantell
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter. We will revert to you.
^NT
Thank you for contacting us.
Please accept our sincerest apologies as we follow up on this matter. We will revert to you.
^NT
Best regards,
cG
chantell G's updateReviewer Update
16 Aug 2022, 09:25Any feedback???
cG
chantell G's update16 Aug 2022, 09:25
Reviewer Update
Any feedback???
Cell C's replyOfficial
16 Aug 2022, 20:32Good day Chantell
Nothing yet. We will communicate the feedback as soon as it is made available to us.
^NT
Nothing yet. We will communicate the feedback as soon as it is made available to us.
^NT
Best regards,
Cell C's reply16 Aug 2022, 20:32
Official
Good day Chantell
Nothing yet. We will communicate the feedback as soon as it is made available to us.
^NT
Nothing yet. We will communicate the feedback as soon as it is made available to us.
^NT
Best regards,
cG
chantell G's updateReviewer Update
22 Aug 2022, 07:26Two months has almost past, and no one can resolve such an easy issue, this says a lot about Cell C...
cG
chantell G's update22 Aug 2022, 07:26
Reviewer Update
Two months has almost past, and no one can resolve such an easy issue, this says a lot about Cell C...
Cell C's replyOfficial
12 Sept 2022, 20:48Good day Chantell
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Best regards,
Cell C's reply12 Sept 2022, 20:48
Official
Good day Chantell
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Thank you for contacting Cell C.
We apologise for the late response. We had a technical glitch which has now been resolved.
Have you been assisted?
^NT
Best regards,