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Mohammed M

1 reviews | Active since Aug 2019

25 Jul 2025, 16:32

Yet again cell c rewards on the app is messed up?? Either you'll close it completely on the app or give us proper damn rewards

Yet again cell c rewards on the app is messed up?? Either you'll close it completely on the app or give us proper damn rewards. Continuous error messages upon redeeming. I WANT A SOCIAL MEDIA PLATFORM CONSULTANT TO CALL ME BACK IMMEDIATELY. DO NOT REPLY ON HELLO PETER.!!!

0
Replies (30)
Cell C
Cell C's reply27 Jul 2025, 14:28
Official
An urgent follow up has been sent to the consultant attending to your query.  Feedback will be provided as soon as possible.

Cell C | DA
Cell C
Cell C's reply27 Jul 2025, 14:44
Official
A call back request has been sent.

Cell C | DA
MM
Mohammed M's update28 Jul 2025, 08:44
Reviewer Update
Stop giving me ******* excuses.
Cell C
Cell C's reply28 Jul 2025, 13:49
Official
Dear Mohammed Mansoor,

Thank you for getting back to us. 

We have referred this update to Ofentshe and await feedback regarding the matter. 

Regards,
Cell C | TN
MM
Mohammed M's update29 Jul 2025, 07:46
Reviewer Update
Your 24 to 48 HOUR Turnaround time to revert has EXPIRED 😡😡😡😡😡😡. YOU'LL WERE AWARE FROM THE 25TH IT WAS A, DAMN TECHNICAL ISSUE. NOW ONLY YOU'LL ARE SENDING A TICKET TO THE BACK OFFICE. GET A MANAGER FROM THE SOCIAL MEDIA PLATFORM TO CALL ME BACK NOWWWW AND GIVE ME A CREDIT NOWWWW FOR 30 ALL NET MINUTES ****ITTTTTTTT 😡😡😡😡😡😡😡
MM
Mohammed M's update29 Jul 2025, 09:35
Reviewer Update
Im sick and tired of this DISGRACEFUL PATHETIC SERVICE FROM CELL C. A CLEAR TECHNICAL ISSUE FROM MY 1ST MESSAGE ND EMAIL. YOU'LL ARE STILL SENDING TICKETS TO THE DAMN TECHNICAL GROUP. WHAT THE HELL MAN. CAN YOU'LL B THAT USELESS N PATHETIC. GET A SOCIAL MEDIA MANAGER TO CALL ME BACK NOWWWW WITH MY 30 ALL NET MINUTES IMMEDIATELY 😡😡😡😡😡
MM
Mohammed M's update17 Sept 2025, 11:50
Reviewer Update
Please can someone from Social media department from cell c call me back about the rewards app. Issue's yet again.. call me
Dont reply here. And it needs to be someone who knows what's going on NOT a USELESS consultant.
Cell C
Cell C's reply17 Sept 2025, 19:05
Official
Dear Mohammed M,

Thank you for your message. We sincerely apologize for the frustration caused by the issues you are experiencing with the Rewards app. For your safety and privacy, we want to ensure your concern is addressed by one of our consultants who can assist you effectively.

Please be assured that we have asked our consultants to further investigate this matter. They will look into why the Rewards app continues to give you issues.

We appreciate your patience and will ensure that you receive a call as soon as possible.

Kind regards,
Cell C | PMa
MM
Mohammed M's update17 Sept 2025, 19:09
Reviewer Update
I need a call back ****IT to tell you'll what's wrong. How do you'll know what to investigate without me telling you'll what the damn issue.is. stop being PATHETIC.
Cell C
Cell C's reply17 Sept 2025, 21:01
Official
Dear Mohammed M,

We sincerely apologise for the frustration this situation has caused and completely understand how upsetting it can be. Please rest assured that your case is already being attended to by our consultants, who are actively working to resolve the issue as quickly as possible.

Once the matter has been resolved, we will communicate with you directly to provide an update. We appreciate your patience and understanding while we work to resolve this.

Regards
Cell C | PMa
Cell C
Cell C's reply18 Sept 2025, 11:46
Official
Good day,

Neo from our support team contacted you, and you confirmed that your issue has been resolved.

Thank you for taking our call.

Cell C | DA
MM
Mohammed M's update18 Sept 2025, 11:50
Reviewer Update
I NEVER SAID THE DAMN ISSUE WAS RESOLVED. CAN NEO NOT UNDERSTAND A SIMPLE REPLY!!!??? PALESA IS INVESTIGATING AND WILL HOPEFULLY REVERT. NOTHING HAS BEEN RESOLVED
Cell C
Cell C's reply18 Sept 2025, 12:35
Official
Apologies for that.  Your query has been sent for a review.

Cell C | DA
MM
Mohammed M's update18 Sept 2025, 19:59
Reviewer Update
I'm STILL waiting for a reply from Palesa?!!?????
Cell C
Cell C's reply19 Sept 2025, 07:53
Official
Dear Mohammed M,

Kindly note that our support team will reach out to you once they have feedback on your case.

Cell C | NMb
MM
Mohammed M's update22 Sept 2025, 07:28
Reviewer Update
WHYY the hell has Palesa or ANYONE else from YOUR social media department not come back to me with a SOLUTION for my app rewards ISSUE. USELESS PATHETIC bunch of imbeciles 😡😡😡😡😡😡. Cal me back nowwww. ****it
Cell C
Cell C's reply23 Sept 2025, 09:12
Official
Dear Mohammed Mansoor,

We sincerely apologize for the frustration and inconvenience this has caused you. We completely understand how upsetting this experience must be. Our Support Team has been notified and will be in touch with you.

Regards,
Cell C |CW
MM
Mohammed M's update23 Sept 2025, 10:14
Reviewer Update
STOP WASTING MY DAMN TIME U USELESS BUNCH OF IMBECILES . WHO THE HELL IS PALESA IN YOUR SOCIAL MEDIA DEPARTMENT. CALLED ME 3 DAYS AGO. FORGOT ABOUT ME. HOW CAN NOBODY KNOW WHO THE HELL SHE IS. NOW A USELESS NEO CALLS ME TO REPEAT MY COMPLAINT. HOW MANY DAMN TIMES MUST I REPEAT MYSELF 😡😡😡😡😡😡😡😡. You'll ARE THE MOST USELESS PATHETIC AND DISGUSTING SERVICE PROVIDER!!!!!
MM
Mohammed M's update27 Sept 2025, 09:26
Reviewer Update
Gift THE MANAGER!!!!!!!! FIVE DAYS GONE!!!!😡😡😡😡. U STILL INVESTIGATING WHAT!!!!!! MYAPP REWARDS WILL HAVE DAMN EXPIRED BY THE TIME U RESPOND U TOTALLY USELESS PATHETIC IMBECILE!!!!!!!
MM
Mohammed M's update27 Sept 2025, 10:21
Reviewer Update
You'll are the most PATHETIC USELESS DISGUSTING SERVICE PROVIDER
MM
Mohammed M's update27 Sept 2025, 14:15
Reviewer Update
Who d HELL is calling me back noww. WHERE is PALESA ND GIFT😡😡😡😡😡😡😡😡😡
MM
Mohammed M's update27 Sept 2025, 20:49
Reviewer Update
OVER a WEEK. IS THIS ROCKET SCIENCE THAT YOU'LL CAN'T FIGURE OUT WHAT THE HELL IS THE PROBLEM. PALESA ND GIFT DIDN'T EVEN HAVE THE DAMN DECENCY TO KEEP ME POSTED USELESS PATHETIC SERVICE U BUNCH OF IMBECILES
MM
Mohammed M's update29 Sept 2025, 09:20
Reviewer Update
I WANT A CALL BACK NOWWWWWWWW U USELESS PATHETIC BUNCH OF IMBECILES 😡😡😡😡😡😡😡. HOW DAMN LONG DOES IT TAKE TO INVESTIGATE !!!!!!! I WANT TO KNOW WHAT GESTURE OF GOODWILL IS CELL C OFFERING ME FOR ALL THE ******* SERVICE AND TIME DELAY. I DO NOT WANT TO HEAR APOLOGIES 😡😡😡😡😡
MM
Mohammed M's update02 Oct 2025, 18:45
Reviewer Update
That USELESS PATHETIC IMBECILE OF A MANAGER GIFT COMES BACK TO ME AFTER A WEEK WITH A REPLY THAT WAS ABSOLUTELY PATHETIC N DISGUSTING IRO MY CELL C APP REWARDS. SHE DIDN'T EVEN UNDER STAND THE DAMN NATURE OF MY COMPLAINT!!!! TO HELL WITH THE GOODWILL GESTURE U BUNCH OF USELESS IMBECILES.
Cell C
Cell C's reply02 Oct 2025, 19:23
Official
We understand your frustration and regret that you feel dissatisfied with the outcome. 

Kind regards,
Cell C | TM 
MM
Mohammed M's update02 Oct 2025, 19:31
Reviewer Update
You'll HAVEN'T RESOLVED MY DAMN CELLC REWARDS APP ISSUE. WHAT D HELL MAN 😡😡😡😡😡😡😡. U HAVE NO RIGHT TO CLOSE MY CASE.
Cell C
Cell C's reply02 Oct 2025, 21:03
Official
We believe your query regarding the Cell C Rewards App has been addressed and resolved in line with our policies. If you are experiencing any new or unrelated issues, we would be happy to assist further — please feel free to reach out. 

Kind regards,
Cell C | TM 
MM
Mohammed M's update02 Oct 2025, 21:23
Reviewer Update
Nothing was RESOLVED in line WITH your policies u damn useless imbecile 😡😡😡😡😡😡😡😡. Gift didn't know WHAT the hell was GOING on. Palesa after CALLING me ALMOST 2 WEEKS ago disappeared!!!! Is this the kind of ******* SERVICE from cell.
MM
Mohammed M's update02 Oct 2025, 21:24
Reviewer Update
I will damn report this now to your executive level nd name and shame the USELESS staff
MM
Mohammed M's update03 Oct 2025, 08:25
Reviewer Update
Call me back nowwww u damn imbecile