Yes, CELL C again - pathetic service!

<p>Yes , here we go again, CELL C... so after I have cancelled my contract with them the first time, well it was supposed to be cancelled but due to the *********** staff it was never done properly and my account running into arrears, I had to make a cash payment to incur extra costs.. only to find that they deducted my account AGAIN! On the exact amount I had deposited into their account 3 days earlier. </p> <p> </p> <p>Now CELL C has a credit on my account which they are unable to see because according to some staff you have to wait 48 hours and to others you have to wait 4-5 days before this reflects on their side, someone please give these people proper training on how this works in your business... SO I have to wait 4 days and call them back to flight for my money they took AGAIN without my permission because if I reverse this it will reflect my account in arrears, funny as it is in credit now, maybe their accounts department needs some training as well.</p> <p> </p> <p>When I was on contract I had very little problems but as soon as you go on to pay as you go you get treated like you are nothing.. well, times are tough and not everybody can afford to have contracts these days.</p> <p> </p> <p>Hopefully I can get my money back soon rather than later!</p>