lJ
lucercia J
1 reviews | Active since Dec 2011
02 Jul 2015, 13:11
Y MUST I CALL ALL THE TIME YOUR SERVICE UPSETS ME
I had a complaint last month. Skumbuzo responded to it, now I call to have a simswop done and hear that I am not able to do so as I am in arrears?????? WHY AM I IN ARREARS I THOUGHT THIS WAS SORTED!!! I cant use the new phone I have now which I complained about in the first place as the simcard I have is not the nr I want it on. I mean YOR!!!! I am highly irritated and frustrated that I am having to go through this all the time. Your systems is not even updated!!!
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
02 Jul 2015, 13:30Hello clayton79,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
Cell C's reply02 Jul 2015, 13:30
Official
Hello clayton79,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA