PA
Priscilla A

1 reviews | Active since May 2015

07 May 2015, 20:33

Wrongly debited cost - ******** and *******

I have a data contract with Cell C which is capped at R200 per month, i went in twice to their outlets as the amount debited from my account were much higher than the capped amount. After my third visit and this continually wrong amounts debits i cancelled my contract with these *****s that cannot get a simple thing right. I was told by the customer service department that there is definitely a cap on my account and they cannot understand why i am debited more... In addition they infuriated me by saying that they will escalate this to the billing department and get back to me in 48 hours, bunch of *****, no response to date from these *********** bunch. i would not recommend them to anyone as they have inconvenience me. I want all the extra charges that they have billed me incorrectly for the last couple of months refunded. Get your act together and stop advertising services that you cannot deliver - i am appalled at the level of service<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>

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Replies (1)
Cell C
Cell C's reply08 May 2015, 09:39
Official
Hello cillaadam,

Please note that I have tried calling you but to no avail. Can you please refer to the e mail that I have sent through to you.

Regards
Cell C| MM

Best regards,