WRONGFULLY BILLED

Hi,<br> <br> i would like to lay a complaint against your company regarding my billing. <br> <br> i had a contract with you which i cancelled somewhere in November/December period, and now im billed for the airtime that i never even used.<br> <br> Sometime in november or december i called in to cancel my contract and your consultant confirmed with me that it was cancelled and she offered me another contract that would cost R35 a month and that would also allow me to recharge everytime i run out of airtime.<br> <br> To my surprise - today i receive an sms from you informing me that i owe R379 that i still need to pay up on my contract that i cancelled and i never received airtime for because i've been recharging with prepaid airtime since december.<br> <br> i called your customer service on 084 140 and i've been taken from pillar to post because no one is answering my questions. i wont pay a ****ty bill that i dont know how you came to the balance until someone who's more informed about my account can call me. im tired of being ********** by cellc with your bad customer service.<br> <br>