JP
Jason P
1 reviews | Active since Oct 2019
19 Oct 2021, 14:07
Wrongful invoicing and refusal to correct
So its been over a couple of years of cancelling your debit orders. Please can you reach out to me with a concrete solution to how we can resolve the matter because i will not pay for a service that was cancelled. I have sent emails and spoke with consultants yet the matter has not been resolved. Can we please resolve this matter and correct your invoice so we can finally resolve the problem. Your **** has affected my credit score for the last damn time...
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Replies (2)
Cell C's replyOfficial
19 Oct 2021, 14:32Hi Jason
Thank you for reaching out.
Kindly be advised that your account is in areas by R250 since 2019.
^NH
Thank you for reaching out.
Kindly be advised that your account is in areas by R250 since 2019.
^NH
Best regards,
Cell C's reply19 Oct 2021, 14:32
Official
Hi Jason
Thank you for reaching out.
Kindly be advised that your account is in areas by R250 since 2019.
^NH
Thank you for reaching out.
Kindly be advised that your account is in areas by R250 since 2019.
^NH
Best regards,
JP
Jason P's updateReviewer Update
21 Oct 2021, 17:25Dear NH at Cell C, please correct invoice then we can sort out the matter as adults. If you read the description of the comment then this could have been avoided. If you want to make demands why have I not been handed over? Please do what you need to do but to invoice me for something incorrectly and demand payment is wrong on so many levels that you can resolve just correcting your system which until now has not happened. Don't be scared to reply in public. Let your image be on trial here to highlight your bad service and insurance offerings that are in place.
JP
Jason P's update21 Oct 2021, 17:25
Reviewer Update
Dear NH at Cell C, please correct invoice then we can sort out the matter as adults. If you read the description of the comment then this could have been avoided. If you want to make demands why have I not been handed over? Please do what you need to do but to invoice me for something incorrectly and demand payment is wrong on so many levels that you can resolve just correcting your system which until now has not happened. Don't be scared to reply in public. Let your image be on trial here to highlight your bad service and insurance offerings that are in place.