AB
Andile B
1 reviews | Active since Feb 2019
27 Nov 2022, 16:05
Wrongful Default on Credit Bureau
Cell C have put my name on default on transunion for a ********** account open in my name. Have written several times with affidavits on their ***** email *** on the 26/01/2022 and 16/03/2022 with no feedback what so ever. Need to urgently have this matter solved as it’s affecting my credit score. Your lack assistance is truly unappreciated and would like this matter resolved and my name cleared ASAP
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
27 Nov 2022, 19:24Hi Andile
We apologize for the manner in which this matter has been handled. Please forward the email you sent to *****, including the supporting documents, this review and your contact details to *** we'll assist.
^PN
We apologize for the manner in which this matter has been handled. Please forward the email you sent to *****, including the supporting documents, this review and your contact details to *** we'll assist.
^PN
Best regards,
Cell C's reply27 Nov 2022, 19:24
Official
Hi Andile
We apologize for the manner in which this matter has been handled. Please forward the email you sent to *****, including the supporting documents, this review and your contact details to *** we'll assist.
^PN
We apologize for the manner in which this matter has been handled. Please forward the email you sent to *****, including the supporting documents, this review and your contact details to *** we'll assist.
^PN
Best regards,
AB
Andile B's updateReviewer Update
28 Nov 2022, 10:07Thank you for your response have emailed through supporting documents as requested. Hoping for speedy resolution on this matter
AB
Andile B's update28 Nov 2022, 10:07
Reviewer Update
Thank you for your response have emailed through supporting documents as requested. Hoping for speedy resolution on this matter
Cell C's replyOfficial
28 Nov 2022, 10:55Hi Andile
We would like to acknowledge receipt of your email, the matter has been escalated and you can expect a call from us to assist you further.
Regards,
^MN
We would like to acknowledge receipt of your email, the matter has been escalated and you can expect a call from us to assist you further.
Regards,
^MN
Best regards,
Cell C's reply28 Nov 2022, 10:55
Official
Hi Andile
We would like to acknowledge receipt of your email, the matter has been escalated and you can expect a call from us to assist you further.
Regards,
^MN
We would like to acknowledge receipt of your email, the matter has been escalated and you can expect a call from us to assist you further.
Regards,
^MN
Best regards,
AB
Andile B's updateReviewer Update
31 Jan 2023, 20:14Cell C please deal with this. This is actual irritating, received call from your team that I have been cleared but still receiving the below mails.
Financially stressed,how we can help you?
Cell C Account, ***
Please email proof of payment as our legal department is monitoring your file and would like to update same as soon as we receive your payment. Payment can be made to Standard Bank Acc No. *** | If we do not receive proof of your payment by close of business tomorrow, we will proceed with further action. If you have made payment, thank you very much for paying your account, you may ignore this email.
Financially stressed,how we can help you?
Cell C Account, ***
Please email proof of payment as our legal department is monitoring your file and would like to update same as soon as we receive your payment. Payment can be made to Standard Bank Acc No. *** | If we do not receive proof of your payment by close of business tomorrow, we will proceed with further action. If you have made payment, thank you very much for paying your account, you may ignore this email.
AB
Andile B's update31 Jan 2023, 20:14
Reviewer Update
Cell C please deal with this. This is actual irritating, received call from your team that I have been cleared but still receiving the below mails.
Financially stressed,how we can help you?
Cell C Account, ***
Please email proof of payment as our legal department is monitoring your file and would like to update same as soon as we receive your payment. Payment can be made to Standard Bank Acc No. *** | If we do not receive proof of your payment by close of business tomorrow, we will proceed with further action. If you have made payment, thank you very much for paying your account, you may ignore this email.
Financially stressed,how we can help you?
Cell C Account, ***
Please email proof of payment as our legal department is monitoring your file and would like to update same as soon as we receive your payment. Payment can be made to Standard Bank Acc No. *** | If we do not receive proof of your payment by close of business tomorrow, we will proceed with further action. If you have made payment, thank you very much for paying your account, you may ignore this email.
Cell C's replyOfficial
01 Feb 2023, 08:14Hi Andile
We do understand your frustration due to delay in resolving the matter, urgency has been requested.
^MN
We do understand your frustration due to delay in resolving the matter, urgency has been requested.
^MN
Best regards,
Cell C's reply01 Feb 2023, 08:14
Official
Hi Andile
We do understand your frustration due to delay in resolving the matter, urgency has been requested.
^MN
We do understand your frustration due to delay in resolving the matter, urgency has been requested.
^MN
Best regards,
AB
Andile B's updateReviewer Update
06 Feb 2023, 11:30Good day
Can I kindly be forwarded a letter stating that this matter has been closed, i keep on receiving calls from debt collectors. Don't understand what taking you so long. I truly feel sorry for your clients.
Can I kindly be forwarded a letter stating that this matter has been closed, i keep on receiving calls from debt collectors. Don't understand what taking you so long. I truly feel sorry for your clients.
AB
Andile B's update06 Feb 2023, 11:30
Reviewer Update
Good day
Can I kindly be forwarded a letter stating that this matter has been closed, i keep on receiving calls from debt collectors. Don't understand what taking you so long. I truly feel sorry for your clients.
Can I kindly be forwarded a letter stating that this matter has been closed, i keep on receiving calls from debt collectors. Don't understand what taking you so long. I truly feel sorry for your clients.
Cell C's replyOfficial
06 Feb 2023, 14:42Hi Andile
We have raised the matter in relation to your request for a confirmation of closure.
Our team will be in touch.
Regards
^MP
We have raised the matter in relation to your request for a confirmation of closure.
Our team will be in touch.
Regards
^MP
Best regards,
Cell C's reply06 Feb 2023, 14:42
Official
Hi Andile
We have raised the matter in relation to your request for a confirmation of closure.
Our team will be in touch.
Regards
^MP
We have raised the matter in relation to your request for a confirmation of closure.
Our team will be in touch.
Regards
^MP
Best regards,