ND
Ndlovu D
1 reviews | Active since Apr 2026
03 May 2026, 19:44
Wrong products sold to me
Cell c sales and upgrade call center They ****med me twice
1st encounter I app**** for upgrade after my contract ended Wanted a laptop Consultant by a name Thobile **** and gave me wrong item, they delivered Note pad packadbell
2nd encounter Another upgrade I wanted HP Silver laptop for my daught Consultant by a mane of Amanda Vananda Promised that they have it in stock But wrong item was delivered
I called cell c Send numerous emails for cancelation Till today 3rd May 2026 Item not been collected They deducted the monthly fee n their wrong item it's not been used by me nor my daughter
CELL C NIG ****MERS
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
04 May 2026, 08:30Dear Ndlovu D,
Thank you for bringing this to our attention. We sincerely apologise for the experience you’ve had — this is not the level of service we aim to provide.
We’ve located your details on our system and have escalated your case to the relevant team for urgent review. This will include arranging collection of the incorrect items and addressing the billing on your account.
A consultant will be in contact with you shortly to assist further and provide feedback. We appreciate your patience while we work to resolve this matter.
Cell C |CM
Thank you for bringing this to our attention. We sincerely apologise for the experience you’ve had — this is not the level of service we aim to provide.
We’ve located your details on our system and have escalated your case to the relevant team for urgent review. This will include arranging collection of the incorrect items and addressing the billing on your account.
A consultant will be in contact with you shortly to assist further and provide feedback. We appreciate your patience while we work to resolve this matter.
Cell C |CM
Cell C's reply04 May 2026, 08:30
Official
Dear Ndlovu D,
Thank you for bringing this to our attention. We sincerely apologise for the experience you’ve had — this is not the level of service we aim to provide.
We’ve located your details on our system and have escalated your case to the relevant team for urgent review. This will include arranging collection of the incorrect items and addressing the billing on your account.
A consultant will be in contact with you shortly to assist further and provide feedback. We appreciate your patience while we work to resolve this matter.
Cell C |CM
Thank you for bringing this to our attention. We sincerely apologise for the experience you’ve had — this is not the level of service we aim to provide.
We’ve located your details on our system and have escalated your case to the relevant team for urgent review. This will include arranging collection of the incorrect items and addressing the billing on your account.
A consultant will be in contact with you shortly to assist further and provide feedback. We appreciate your patience while we work to resolve this matter.
Cell C |CM
Cell C's replyOfficial
08 May 2026, 11:20Dear Ndlovu D
Our team attempted to contact you on ***; however, we were unable to reach you. Kindly provide us with an alternative contact number and a suitable time for us to get in touch with you.
Regards,
Cell C | NR
Our team attempted to contact you on ***; however, we were unable to reach you. Kindly provide us with an alternative contact number and a suitable time for us to get in touch with you.
Regards,
Cell C | NR
Cell C's reply08 May 2026, 11:20
Official
Dear Ndlovu D
Our team attempted to contact you on ***; however, we were unable to reach you. Kindly provide us with an alternative contact number and a suitable time for us to get in touch with you.
Regards,
Cell C | NR
Our team attempted to contact you on ***; however, we were unable to reach you. Kindly provide us with an alternative contact number and a suitable time for us to get in touch with you.
Regards,
Cell C | NR
Cell C's replyOfficial
13 May 2026, 09:22Dear Ndlovu D,
Our team has been unable to reach you on ***. To assist you effectively, kindly advise on a suitable time for us to contact you or provide an alternative contact number.
Regards,
Cell C | GN
Our team has been unable to reach you on ***. To assist you effectively, kindly advise on a suitable time for us to contact you or provide an alternative contact number.
Regards,
Cell C | GN
Cell C's reply13 May 2026, 09:22
Official
Dear Ndlovu D,
Our team has been unable to reach you on ***. To assist you effectively, kindly advise on a suitable time for us to contact you or provide an alternative contact number.
Regards,
Cell C | GN
Our team has been unable to reach you on ***. To assist you effectively, kindly advise on a suitable time for us to contact you or provide an alternative contact number.
Regards,
Cell C | GN