wrong product delivered twice

I received a call from call centre that i qualify for an upgrade on the 16/10 ,and took the offer upgraded to Samsung Notebook 3 and fone was supose to be delivered to my home the following say as i was on leave,instead i get a call from work to colect my parcel told them am at home. Monday 19th was again delivered to my work but its a wrong product which was Samsung Galaxy Tab3 lite,foned cellc same day and was told it wil be reversed to call after 7 days for follow up which i did.<br> <br> To my suprise the reversal was not done i was kept on hold fo 45min advised reference number will be smsed which i never received. i foned again wednesday 4 November and reversal was done could upgrade again after the consultant told me that Samsung Notebook 3 has been discontinued. i now upgraded to Samsung Tab 4 and delivery was done the following day but its a wrong product again, which is Samsung Tab 3 lite. I foned and spoke to Nkululelo frm the Retention dept,promised to fone me back and he never did. <br> <br> Will i ever get the fone i upgraded to Samsung Tab 4 or should i jump the ship now?