Wrong package, cannot reverse, even though I have used none of the data bought.

Spoke to Theodorah Molotsi. Told her that *147# is misleading, as it offers daily and 30 day bundles; however when you buy the 30Gb bundle (although under the 30 day option, there is no 30 days 30Gb package on the cell C wesite, so I suspect none on the system), so I was expecting a further option to choose between the 90 days and 365 days (both the same price), however it just gave me the 90 day option which I do not want. After talking a bit, where she said she cannot change my bundle, the system does not allow it, (I have not used any data from this bundle), I challenged her to give me a 30Gb 30 day bundle (this does not exist) as per the *147# phone number, she said she could do that, then I said if she can change the bundle for a non-existent bundle, she can change for an existent bundle. She is unwilling to do this, even though both are the same price. I asked for her manager. Gift then spoke to me, and tried to accuse me of making the choice for the 90 day bundle and that it was my fault. After 2 minutes of getting nowhere, I asked for his manager Lucky, who they promised would phone me within 15 minutes. That has not happened now for over 30 minutes!! Not happy at all.

Lucky phoned about 2 hours later - Cell C have now fixed the problem - thank you Lucky for helping me, I appreciate it.