1 reviews | Active since Nov 2014
Wrong numbers! No Answers ! Bad Service !!
for 3 days now I have been trying to get hold of Cell C Legal department, I have phoned 3 different branches that gave me the head Office Number, they are all wrong and do not exist !!! , I finally got through to head office's receptionist and asked her to please put me through to the Legal Department ! she proceeded to put me through , where the phone just rand and rang and rang !! I must of tried 20 times yesterday !!! this morning I phoned again thinking it would be better in the morning, when the lady answered I asked told her, I have been trying since yesterday to get put through to the legal department , so she said sorry and said she would put me through to the manager !! and no one answered , the phone just rang and rang and went back to switchboard and transferred again 3 times!!! I am trying to get my account settled with them urgently , and no one is answering me !! I need details on how much my settlement fee will be !! along with the payment details !! I honestly wont even be surprised if I don't get feed back from this message, I honestly wont !!
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | VM
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | VM
