Wrong move with Cell C

I probably made my worst mistake of 2015 when i took out a contract with Cell C last week.<br> <br> Long story short, after the procedural application steps were done, i received a call on Friday 23rd October and was advised that i would receive my phone today, Monday 26th October. I had been given a traking number prior to that, but to my surprise there was no function on the website allowing me to track my order.<br> <br> In order to plan my day and know when to be available to receive my parcel, i called the Call Center this morning to ascertain delivery time. I was on hold for over an hour, tried half an hour later and held for 20 minutes and thus went my day, with me calling and holding on average 30 minutes each time without getting through to an operator.<br> <br> I then tried the CellC Support Twitter page without much luck. I was aksed question after question and was referred back to the Call Centre! 4 hours later i still have no answers.<br> <br> I also emailed Customer Service and got no response back.<br> <br> I am appalled at this service or lack thereof! Surely as a new customer you muct be taking every opportunity to wow me rather than amke me doubt buying your services?