1 reviews | Active since May 2015
<p>I have 3 contracts with Cell C. I phoned Cell C about 3 weeks ago just to find out when I am due for upgrades on my 3 contracts. The guy said I am due on the one this year April and the other 2 January and july next year. I decided then to cancel my MTN conctract which expire 18 April 2017 which is today. Because my son can rather use the Cell C contract. I phoned Cell C last week spoke to a lady at custumer care and she said yes I can upgrade she will transfer me to the upgrade department. I spoke to a guy who told me I can only upgrade 2018. Based on the i formation given I cancelled MTN and now my son is without a phone. That guy promised me that his Manager will phone me the next day. Which never happened. They just dont care. I am a client for very long with a cell phone account over R2000 every months. But I do think must rather go to MTN or Vodacom. </p>
Hi Theresa
We apologise for the manner in which this matter was handled and for the inconvenience caused.
You can dial *147# on your phone and follow the steps, you will know the exact date for your upgrade.
Regards
Cell C | PN
Best regards,
Hi Theresa
We apologise for the manner in which this matter was handled and for the inconvenience caused.
You can dial *147# on your phone and follow the steps, you will know the exact date for your upgrade.
Regards
Cell C | PN
Best regards,
Theodorah could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Theodorah could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
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