CA
Cyril A

1 reviews | Active since Jul 2011

09 Feb 2015, 14:00

Wrong goods sent without approval

Ambushed by call center from Cell C before walking into meeting. Told telemarketer wanted terms and conditions emailed to me so that I can read through and see if its acceptable.<br> 4 days later new cell phones arrive without approval and are wrong color, (if you going to take the contracts what colour do you want?)<br> Phone call center, (upgrade center), after complaining, sorry sir cannot hear you properly from Paula and put the phone down???

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Replies (1)
Cell C
Cell C's reply09 Feb 2015, 14:43
Official
Hello Arc,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,